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Small Business Week, Day 4: Focus on Customer Experience

Customers are why we are here! Customer retention is top of mind for most small business owners and we have gathered five smart ways small businesses can focus on improving customer experience: By prioritizing these strategies, small businesses can create meaningful and memorable experiences for their customers, ultimately leading to increased satisfaction, loyalty, and positive…

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Small Business Week, Day Two: Invest in Your Employees

Day Two Hints and Tips: Invest in Your Employees Investing in employees is essential for fostering a positive work environment, improving morale, and enhancing productivity. Here are five effective ways for small business owners to invest in their employees: Bonus Tip: Lead by Example: Demonstrate your commitment to investing in employees by modeling behaviors such as…

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